Hear what others are saying to see what you can expect on your journey.
We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.
Would like to acknowledge that Baxter Hearing Specialist is all about Customer Service
The things you need & look for in a hearing aid provider is all there.
The timeliness of getting your aid fixed, the understanding and care they have
that you can hear, knowledge of the latest technology and what’s best for you,
being always available and with a personal touch.
I have been a customer for years and appreciate Dale and his staff for taking care of my hearing needs.
Mark V. - Waco Patient
After a year plus of being told I that I needed hearing aids, I agreed and visited several hearing aid offices before visiting Baxter Hearing Specialists. After discussing the services I would need with Dale I was convinced that this was the best place for me. I purchased my hearing aids and now after 3 years I am sure I made the right decision. During this time, the adjustments and ear checks (at no expense) have further convinced me that Baxter Hearing Specialists is the right place to go.
Clifton N. - Waco Patient
I came to Baxter Hearing on the recommendation of a friend. I had been to another clinic in town and felt that they did not meet my needs. From the first time I went in for a hearing test and exam, I felt very welcomed by the staff.
They recognized my hearing needs and made a recommendation as to how best to correct my hearing loss. The staff at Baxter Hearing has continued to service my hearing aids and to work with me as I learned to use my new instruments. I appreciate their kind and courteous service every time I go into the office. They always greet me with a smile and warm welcome.
Pattie T. - Waco Patient
I would like to thank you for your generous gift of hearing aids to Geraldine N., who lost her hearing aids in the tragic explosion in the City of West, Texas. The hearing aids were received yesterday and I was truly grateful that I could carry on a conversation again with my mother without having to speak extremely loud. Geraldine is 91 and has Macular Degeneration (legally blind). Being blind and not being able to hear properly for a month was extremely hard on her.
Dale Wallace was extremely helpful and I appreciate the kindness shown to us. My family and I wish to express thanks to the ones at Starkey who were responsible for making this happen. Thanks again!
Thanks to Baxter Hearing Specialists, L.L.C.'s Waco Specialist, Mr. Dale Wallace, and Starkey Hearing Foundation, for helping another victim of the West Texas Plant Explosion. She is now hearing very well!
Sharon L, Daughter of Geraldine N. - Waco Patient
I have been doing business with Baxter Hearing Specialists for several years now. I an now in my second set of hearing aids and I have been very pleased with their services, along with the instruments.
Shirley B. - Waco Patient
I recently purchased hearing aids from Dale at Baxter Hearing Specialists. Dale gave great service and is always courteous and professional. He makes sure the client is satisfied and always stands by the product.
Nelta S. - Waco Patient
Dale Wallace has been my hearing aid dispenser and adjuster for many years. He never once failed to be a perfect gentleman as well as a trusted professional with my hearing needs. Most of all he always is more than patient and will listen first and then act on any problems I may have.
I have worn hearing aids for almost 25 years and have used other dispensers around Waco. Most put forth just enough effort to make the "sale" and then 'good luck'! Some have been better than others but until I met Dale and Mike and experienced their care and competence, I was only hopeful for a good experience.
I am happy to know that when I visit Dale at Baxter Hearing Specialists, I will leave there with a smile and know that I am in good, caring and competent hands. Thank you for that!
Bobby W. - Waco Patient
One month ago, my wife convinced me to visit Baxter Hearing for an evaluation. I had been having a lot of trouble hearing since I returned from Vietnam in 1970. All this time I had denied having a problem. Boy was I ever wrong! We have purchased the Halo, the iPhone compatible hearing aids. I have to tell you that I have been missing out on at least 75 percent of conversations. I did not even realize how much I was missing. Proof to me was spending three days with my granddaughter and not once asking her to repeat herself or talk louder. It's amazing how hearing better has improved my life!
Terry D. - Waco Patient